--- title: What is the future of sales? description: Salespeople irrelevant? --- # [SELLING IN THE 21ST CENTURY](https://www.rickroberge.com/) [![header-sm-linkedin-blue](https://www.rickroberge.com/hs-fs/file-465400397-png/images/header-sm-linkedin-blue.png)](http://www.linkedin.com/in/rickroberge) [![header-sm-twitter-blue](https://www.rickroberge.com/hs-fs/file-465371692-png/images/header-sm-twitter-blue.png)](https://twitter.com/RainMakerMaker) [![header-sm-google-plus-red](https://www.rickroberge.com/hs-fs/file-462412948-png/images/header-sm-google-plus-red.png)](https://plus.google.com/+RickRoberge/posts) [![header-sm-rss](https://www.rickroberge.com/hs-fs/file-480298330-png/images/header-sm-rss.png)](https://www.rickroberge.com/rss.xml) # [Science for Sales Rock Stars](https://www.rickroberge.com/) ## [What is the future of sales?](https://www.rickroberge.com/what-is-the-future-of-sales) ![](https://www.rickroberge.com/hs-fs/hubfs/RR.jpg?width=35&height=35&name=RR.jpg) By [Rick Roberge](https://www.rickroberge.com/author/rick-roberge)   Jul 7, 2017, 1:22:25 PM **A friend that usually sends jokes sent this today. It doesn't mention sales, but it makes me wonder what salespeople will be doing 5 - 10 years from now. Enjoy and feel free to share your thoughts privately or as a comment.**   **In 1998, Kodak had 170,000 employees and sold 85% of all photo paper worldwide.** **Within just a few years, their business model disappeared and they went bankrupt.** **What happened to Kodak will happen in a lot of industries in the next 5-10 years and, most people won't see it coming.  Did you think in 1998 that 3 years later you would never take pictures on film again?**   **Yet digital cameras were invented in 1975. The first ones only had 10,000 pixels, but followed Moore 's law. So as with all exponential technologies, it was a disappointment for a time, before it became way superior and became mainstream in only a few short years. It will now happen again (but much faster) with Artificial Intelligence, health, autonomous and electric cars, education, 3D printing, agriculture and jobs.**   **Welcome to the 4th Industrial Revolution. Welcome to the Exponential Age.**   **2.  Software will disrupt most traditional industries in the next 5-10 years.**   **3.  Uber is just a software tool, they don't own any cars, and are now the biggest taxi company in the world.**   **4.  Airbnb is now the biggest hotel company in the world, although they don't own any properties.**   **5.  Artificial Intelligence: Computers become exponentially better in understanding the world This year, a computer beat the best Go-player in the world, 10 years earlier than expected.**   **6.  In the US , young lawyers already don't get jobs. Because of IBM's Watson, you can get legal advice (so far for more or less basic stuff) within seconds, with 90% accuracy compared with 70% accuracy when done by humans.**   **So if you study law, *stop immediately*. There will be 90% less lawyers in the future, only omniscient specialists  will remain.**   **6A.  Watson already helps doctors diagnosing cancer and treatment options, and its 4 times more accurate than humans only.**   **7.  Facebook now has a pattern recognition software that can recognize faces better than humans. In 2030, computers will become more intelligent than humans.** **( NEVER!/Albert)**   **8.  Autonomous cars : In 2018 the first self driving cars will appear for the public. Around 2020, the complete industry will start to be disrupted. You don't want to own a car anymore. You will call a car with your phone, it will show up at your location and drive you to your destination. You will not need to park it, you only pay for the driven distance and can be productive while driving.**   **The very young children of *today* will never get a driver's licence and will never own a car.**   **8A.  It will change the cities, because we will need 90-95% less cars for that.   We can transform former parking spaces into parks.** **1.2 million people die each year in car accidents worldwide. We now have one accident every 60,000 mi (100,000 km), with autonomous driving that will drop to 1 accident in 6 million mi (10 million km).  That will save a million lives world wide each year.**   **8B.  Most car companies will doubtless become bankrupt. Traditional car companies try the evolutionary approach and just build a better car, while tech companies (Tesla, Apple, Google) will do the revolutionary approach and build a computer on wheels.**   **8C.  Many engineers from Volkswagen and Audi; are completely terrified of Tesla.**   **9.  Insurance companies will have massive trouble because, without accidents, the insurance will become 100x cheaper. Their car insurance business model will disappear.**   **10.  Real estate will change. Because if you can work while you commute, people will move further away to live in a more beautiful neighbourhood.**   **11.  Electric cars will become mainstream about 2020.  Cities will be less noisy because all new cars will run on electricity.**   **12.  Electricity will become incredibly cheap and clean: Solar production has been on an exponential curve for 30 years, but you can now see the burgeoning impact.**   **13.  Last year, more solar energy was installed worldwide than fossil. Energy companies are desperately trying to limit access to the grid to prevent competition from home solar installations, but that simply cannot continue - technology will take care of that strategy.**   **14.  With cheap electricity comes cheap and abundant water. Desalination of salt water now only needs 2kWh per cubic meter (@ 0.25 cents). We don't have scarce water in most places, we only have scarce drinking water. Imagine what will be possible if anyone can have as much clean water as he wants, for nearly no cost.**   **15.  Health: The Tricorder X price will be announced this year. There are companies who will build a medical device (called the "Tricorder" from Star Trek) that works with your phone, which takes your retina scan, your blood sample and you breath into it.**   **16.  It then analyses 54 bio-markers that will identify nearly any disease.  It will be cheap, so in a few years everyone on this planet will have access to world class medical analysis, nearly for free.  Goodbye, self-serving medical practitioners and establishments.**   **17.  3D printing: The price of the cheapest 3D printer came down from $18,000 to $400 within 10 years. In the same time, it became 100 times faster. All major shoe companies have already started 3D printing shoes.**   **18.  Some spare airplane parts are already 3D printed in remote airports. The space station now has a printer that eliminates the need for the large amount of spare parts they used to have in the past.**   **19.  At the end of this year, new smart phones will have 3D scanning possibilities. You can then 3D scan your feet and print your perfect shoe at home.**   **19A.  In China, they already 3D printed and built a complete 6-storey office building. By 2027, 10% of everything that's being produced will be 3D printed.**   **20.Business opportunities: If you think of a niche you want to go in, first ask yourself: "In the future, do I think we will have that?" and if the answer is yes, how can you make that happen sooner?**   **20A.  If it doesn't work with your phone, forget the idea.  Any idea designed for success in the 20th century is doomed to failure in the 21st century.**   **20B.  Work : 70-80% of jobs will disappear in the next 20 years. There will be a lot of new jobs, but it is not clear if there will be enough *new* jobs in such a short time. This will require a rethink on wealth distribution.**   **21.  Agriculture : There will be a $100 agricultural robot in the future.  Farmers in 3rd world countries can then become managers of their field instead of working all day on their fields.**   **22.  Aeroponics will need much less water. The first Petri dish produced veal, is now available and will be cheaper than cow produced veal in 2018. Right now, 30% of all agricultural surfaces is used for cows.  Imagine if we don't need that space anymore.**   **23.  There are several startups who will bring insect protein to the market shortly. It contains more protein than meat It will be labeled as "alternative protein source" (because most people still reject the idea of eating insects).**   **24.  There is an app called "moodies" which can already tell in which mood you’re in.  By 2020 there will be apps that can tell by your facial expressions, if you are lying. Imagine a political debate where it's being displayed when they’re telling the truth and when they’re not - it will ultimately compel all politicians to be truthful (a truly unique & novel occurrence).**   **25.   BY 2020 (or sooner - some might suggest this is happening now) WHAT A UNIVERSITY STUDENT LEARNS IN THE FIRST YEAR OF A THREE YEAR DEGREE - WILL BE IRRELEVANT AND REDUNDANT BY THE TIME THE THIRD YEAR IS COMPLETED!** - [Tweet](https://twitter.com/share) ### Want updates as they're published? #### Enter your email: BTW, do you have an idea or question that would make a good article? Would you like to write or co-author it? Either way, **[send me an email](mailto:therainmakermaker@gmail.com?Subject=Blog%20article/author%20idea)**. **[Rick Roberge](https://plus.google.com/116082120720832878924/posts?rel=author)** ## About this blog *This blog is for, by and about Sales Rock Stars, RainMakers, Entrepreneurs (and/or those that strive to be)* ## [Read My Articles on LinkedIn](https://www.linkedin.com/today/author/rickroberge) ## [About Rick](https://www.rickroberge.com/contact-me) **[The Original](http://therainmakermaker.com/)[RainMaker Maker Blog (pre-2012)](http://therainmakermaker.com/)** [**Remote Bookkeeping**](http://www.slcbookkeeping.com/blog/bid/116710/remote-bookkeeping-made-easy)[**Made Easy**](http://www.slcbookkeeping.com/blog/bid/116710/remote-bookkeeping-made-easy) [**Awesome Website Design**](https://www.inbounddesignstudio.com/contact/) Search RainMakers & Sales Rock Stars Search ### Subscribe to Email Updates ### Posts by Month - [November 2025 (19)](https://www.rickroberge.com/archive/2025/11) - 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