Quick question, we have a lot of demo video tutorials as part of our online support...do you provide a template for listing videos?

What template pack are thinking about using?

Optimize or Briefcase

Are you looking to just get a page or a full pack?

Full pack...

So neither of those pages has a video listing by default, but when you purchase a full pack from us you get three things. 1) is we set the pack up with your colors and branding for you. 2) we do training on how to use the pack and get your pack set up. 3) we do an hour of custom development

We can use your hour of dev to customize a page from either pack to hold your videos

I see.

The Bustle pack also has 2 video galleries in the pack

What's your lead time like?

The pack set up can be done in 1-2 business days and the custom page would be done within 4 business days from purchase of the template

So, we provide you with our company palette and logos and you create the base style/layouts?

Where are you based by the way (East Coast?)

Yes. We modify the stylesheet that comes with the pack using your colors and then that is applied throughout the pack

We are on the East Coast in Newark, DE

We are the other side of the pond in Dublin, Ireland (just thinking of time differences)

I believe we're 5-6 hours behind you

So, once we are up and running are you then out of the loop?

I've done set ups for people in the UK and Finland before and it doesn't slow down the process too much

No, you can come back to us for support on the pack and any future help you might need

Do you also provide guidance on best practices for content? For instance on the Home Page you would advice the type of content (not the actual content of course)

We can help you out with placing content relative to your buyer's journey

Thanks for you Chris, I'll be back in touch...

Thanks for your help

You're welcome. You can come through this chat again or reach me direct at chris.q@brandbuildersolutions.com