So, at this point, we've covered 5 of the 10 things that I do that sales managers should do if they want a team full of sales rock stars. A quick recap....

So, once you help them establish their goal and plan and you understand that it's all about them, you both need to get on the same page regarding what needs to be changed and done and how it will happen. If you haven't read Part 1 yet, you may want to do that first.

I'm not gonna do a lot of set up here. This list is for sales managers whose job it is to get salespeople to sell more today than they did yesterday. It's not for founders, CEOs or sales VPs when they're thinking strategically about scaling growth, but it could be for those same leaders when they are managing salespeople because they don't have a sales manager. Whether you have one salesperson or ten salespeople, these ten things will help you grow them individually and consequently grow your team sales bigger than you ever imagined.

Yesterday, I was driving to a restaurant with Elaine, Jack and Pete.

If you read my last article, you may have gotten the idea that I think that Drift is cool and helps reps engage with website visitors and nurture them through the buying process. Today, I'm sharing another real exchange that you will love.

This is the unedited exchange between Chris Queen at Brand Builder Solutions and Max Seller, a visitor to the Brand Builder website. Notice that there are 20 back and forths in 19 minutes.Notice that the entire exchange used 374 words (less than 19 words per chat). Notice also that there is a 5 hour time difference between Chris and Maurice.

Actually, my client really asked, "Are you making assumptions that cost you money?" But isn't it more than money? Have you ever lost a client that you thought was happy? Have you ever lost a deal because you assumed that when they said that 'money was no object' they meant that they had enough and the authority to spend it? Have you ever decided to pitch someone and after hours, days or weeks, they tell you that their boss's, boss's, boss's boss has a friend that's gonna get the business?

You probably know that I'm older than dirt and my mother and my wife have made sure that I've attended mass on Sunday more often than not. You may also know that occasionally I write about a sales lesson that I see in the sermon that week. Elaine and I are visiting Beau this week and this time it was Father Joseph Carver that shared the lesson.

Understand that I've heard the story about the Samaritan woman at the well a gazillion times, but never the way Father Carver told it and that's probably why I could see the lesson this time. (I wish I had recorded the sermon.)

Here we go...

If you're a CEO, send this article to your sales managers. If you're a sales manager send it to your salespeople.

I was watching ice dancing last night and got curious about the scoring components. I Googled it and found a few sources. Then I started thinking sales.