1. A husband and wife are on the 9th green when suddenly she collapses from a heart attack! "Help me dear," she groans to her husband. The husband calls 911 on his cell phone, talks for a few minutes, picks up his putter, and lines up his putt. His wife raises her head off the green and stares at him. "I'm dying here and you're putting?" "Don't worry dear," says the husband calmly, "they found a doctor on the second hole and he's coming to you. "Well, how long will it take for him to get here?" she asks feebly. "No time at all," says her husband. "Everybody's already agreed to let him play through."

Suppose that you wanted to grow sales. According to the Inbound Marketing folks, you'll go to Google and do a search. What will you search for?

Have you heard the story of Billy Ray Harris? Back in February, he was panhandling on a Kansas City street when a lady, accidentally dropped a diamond engagement ring in his cup. When he noticed it, he thought about selling it, but decided to hang onto it in case she came back. Three days later, she did come back and was very grateful when he gave her her ring.

So, have you read Recycling in Sales, yet? It was the first peek into my September program and can help you start doing business with someone that you've already met. I forgot to mention that one of the first things that I do with a client when I work with them is look at the opportunities that they've missed over the past year. We can always turn one of them into a customer.

As promised, a few days ago...

My friend and former co-worker, Frank Belzer, used to say, "Practice doesn't make perfect. Perfect practice makes perfect!" Think about that and your job as a coach. What does your client gain by you allowing them to do anything wrong? Every time they practice something wrong, they reinforce bad behavior. Fix it before they do it or immediately after you find out that they did it.

I was having a conversation with a consultant today about stuff and he said, "I went looking for your services page today and I couldn't find it. Can you point me in the right direction?" I replied, "Huh?" He said, "Yeah! You know, what you do for your clients. How you help them. What your services are. I've been thinking that I need to start thinking about that. So, I went looking for the page."